Administrative Assistant I - Parks and Recreation (Part-Time)

Town of Surf City - Surf City, North Carolina

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Position Description

Hours: 10-25 hours per week, primarily nights and weekends
Starting Salary: $10.00/hour

Job Purpose
The Administrative Assistant I for the Parks and Recreation (P&R) Department performs primary and/or specialized support functions for the Town P&R Department. Work involves working the front desk at Surf City Community Center and Welcome Center providing customer service, performing general cleaning, maintenance, and office duties, assisting with clerical duties, maintaining records, compiling reports, scheduling events and receipting payments through the software program. Sets up and breaks down the facility for rentals and events.

Duties and Responsibilities
These duties and responsibilities are not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the Town.

• Works a non-traditional work schedule, primarily working nights and weekends with limited supervision.
• Greets participants and enforces facility regulations and policies.
• Provides local area information to visitors.
• Serves as liaison to expedite flow of information and to interpret policies, procedures, rules, and regulations to patrons, participants and the general public.
• Performs administrative tasks such as utilizing a computer to complete projects, typing, copying and faxing materials as needed, updating files, informing citizens of program status, and responding to
inquiries in person, over the phone, or via email.
• Notifies members of class schedule changes and cancellations.
• Provides local area information to visitors.
• Collects fees for Welcome Center and Community Center membership, rentals, classes, camps, clinics, athletic leagues, special events; records and maintains records of payment in the appropriate files and software.
• Counts and maintains cash box.
• Answers and directs phone calls.
• Forwards messages and requests to appropriate staff members.
• Performs administrative tasks such as utilizing a computer to update files, responding to inquiries in person, over the phone, or via email.
• Sets up and breaks down the facility for rentals, meetings, classes, programs, and events.
• Maintains a clean work environment at all times.
• Performs other duties of a similar nature or level.

Financial and Budgeting Responsibility
• Processes customer payments by entering payment information into the appropriate program(s).
• Counts and maintains cash box.
• Prints reports and stores monies collected in approved places.

Education and Experience
High School Diploma or General Equivalency Diploma (GED) and the ability to successfully perform the essential duties and responsibilities of the job such as those listed above.

Licenses and Professional Certifications
• NC Driver License

Knowledge, Skills, and Abilities
Knowledge of filing techniques; general office operations; customer service techniques; phone answering techniques; basic accounting concepts; basic statistical principles; and standard safety practices.
Skilled in analyzing and interpreting policy and procedural guidelines; resolving problems and questions; establishing and maintaining effective working relationships with staff, associates and the general public; organizing work flow and coordinating activities; operating office equipment; typing; using a computer and related software applications; answering multiple phone lines; maintaining files; keeping logs; making copies; preparing reports and composing correspondence; and communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Ability to represent the Town in a professional and respectful manner while interacting with a diverse set of individuals within the workplace and the community.

Working Conditions
The employee is generally subject to inside environmental conditions having the lighting, temperature, and noise of an open floor-plan office environment.

Physical Requirements
Work is performed within an office environment, primarily behind a desk, and frequently includes the operation of a computer. The employee must read and write, and interact with others in person, over the phone, and via other devices. The employee may move about within the facility to access file cabinets, documents, office machinery, and other equipment. Work is predominantly sedentary, typically requiring typing, pinching, grasping, talking, hearing, seeing, and repetitive motions. Persons in this position frequently exerting up to 10 pounds of force to lift, carry, push and/or pull objects. They also occasionally move objects weighing up to 25 pounds, and sometimes, but rarely, up to 50 pounds. Additionally, work may require standing, walking, running, reaching, bending, twisting, stooping, crouching, kneeling, crawling, lifting, carrying and/or moving equipment, or pushing and pulling various objects.

Type: Part-time